Gill comes in regularly and speaks to staff across all departments to get a feel for what’s happening and identify any issues or areas where we need to act. As Managing Director, I need to step back from any disputes in case they escalate and I need to be the last line of decision making, and so it is helpful for me to know that I can leave that in Gill’s hands and that her and her team will do the best to get a resolution, before it needs to involve me. It’s also beneficial for the employees to know that procedures are being followed from the start, safeguarding their position in the business. There are approximately 30 people here and Gill will stay abreast of any changes, making sure we implement what we need to and remain legally compliant.
Managing Director – Northampton
Sometimes there are issues where an external viewpoint can help focus your thoughts and cut through the ‘in house issues’ that detract from the decision making process – that’s where we find the benefit of Black Dog HR. Any consultant can tell you the legal position, but very few can act as a confidential, independent extension of your executive team.
Group Chief Executive – Leicester
Black Dog HR carried out a recent review of our Staff Procedures Handbook. We were impressed by both the detailed approach taken and proactive advice provided. The service was professional but friendly. We would have no hesitation in recommending them for any business’s HR requirements.
Partner, Chartered Accountants – Milton Keynes
Both Gill and Rachel were sympathetic to my staff issues and provided me with support to ensure I dealt with the disciplinary in a compassionate way to ensure the issue did not result in a grievance procedure.
Quick and easy consultation for speedy resolution of a difficult situation.
Practice Manager – Daventry
It’s great to know that you can call Black Dog HR for specialist advice, speak to someone who knows who you are and get some quick feedback or a quote for a planned solution to help with your HR issue. As we are a small business, it is ideal that we can confidently outsource this function.
Director – Northamptonshire
Black Dog HR have provided an invaluable service over the last 12 months. Gill Craik attended our Liverpool office and audited all 140 personnel files in preparation for our ISO9001 quality inspection, reviewed our Quality Manual for all aspects of HR procedures and guided our personnel staff through the rigours of a pre-qualifying inspection. The sensible, overall approach of Black Dog HR promotes open discussion and rapidly develops a level of mutual understanding which benefits all parties.
Managing Director and Business Owner – Milton Keynes
I have great pleasure in providing a testimonial for Gill Craik, we have been using the services of Black Dog HR for the past few years, they have provided a professional but personal service throughout.
DATS Print Services have been assisted with help and guidance with projects such as Employment Documentation, Disciplinary meetings, a Dismissal situation with an appeal which led to a dropped tribunal charge and also redundancy consultations. Black Dog HR are flexible and fit in with providing as much or as little assistance as necessary, from attending meetings, writing scripts, taking minutes and to even just talking on the phone.
Gill has helped in a pro-active way with the induction of new staff and ensuring any concerns are addressed correctly, advice is always available by phone or email.
I have no hesitation in recommending Gill and Black Dog HR to anyone wishing to have peace of mind.
Director – Northampton
I would like to thank Gill and her team at Black Dog HR Consultancy for their invaluable help, support, advice and guidance over the last 3 years. Lindab is an international organisation with 270 employees within the UK and 4300 employees worldwide.
Gill and her team have provided the Organisation with:
- Interim maternity cover for HR Manager and the relevant day to day requirements from the HR Department, including overseeing monthly payroll;
- Advice and guidance on the restructuring of 5 departments;
- Guidance through the process and support on sites for the Senior Management team and Directors;
- Redundancy consultations in Branches and departments within the company;
- Strategic involvement in Performance and Development, Corporate Social Responsibility and initiatives;
- Mediation between parties to reach a mutually satisfactory conclusion and protect the company’s interests;
- Sickness Absence Management;
- Capability and Long Term Sickness issues;
- Advice offered to Senior Managers within other parts of the company in Sweden, Luxembourg & Belfast.
Gill and her team are extremely professional whilst being friendly and down to earth. I would not hesitate in recommending the services of Black Dog HR Consultancy to any business wishing to outsource the HR Function.
Joint Managing Director – Northampton
We have worked with Black Dog HR Consultancy Ltd since 2008 and in that time they have provided invaluable support to our business and have become our “right-hand” for all our UK HR needs.
They have supported our development in the UK, working closely alongside our Head Office in Barcelona and, having taken the time to fully understand our business and its pressures, they have provided us with a service in which we have full confidence. Their standard has been consistently high and they have demonstrated a strong knowledge of UK employment legislation in addition to the ability to relate it to us and our unique business very successfully and succinctly.
As our business has developed in Spain and the UK, Black Dog HR have effectively responded to the wide variety of our requirements, always in a professional and timely manner, and this has led to a strong and successful working relationship.
I would like to thank Gill and her team for their support and guidance and I would not hesitate to recommend their services to other organisations who would receive excellent HR support from a team of highly skilled professionals, whatever their requirements.
HR & Vendor Director – Barcelona & Luton
I would like to say a big thanks to you for assisting me through this minefield ‘redundancy’ and making it as smooth a process as possible. Thanks again Gill.
Director – Bletchley
Without Gill’s help, I would never have managed to sort out our new employment contracts, staff handbook, salary scheme and recruiting of new employees. She is extremely personable and easy to work with and I have found her advice and recommendations to be objective and well thought out. Thank you for all your help and for getting us on the right track!
Managing Director – Banbury